Team
Meet Our Team
Dilshan Singh
Dilshan Singh is the Founder and CEO of Refined Parking Solutions (RPS). Responsible for running all facets of the business, he oversees the strategic direction, vision, growth, and performance of RPS. A natural leader, Singh’s ability to create a team of high performers has led to RPS’s exponential growth. Singh thrives on two things: building leaders and problem-solving for clients.
At the age of 10, Singh’s family migrated to the U.S. where initially his family struggled to establish their new business. He helped his father at the family store until age 12 when he created his own landscape service. By 17, his successful landscaping company was servicing 50+ residential properties per month. before he left to start college. With the steep expenses associated with school, he quickly began looking for ways to earn extra money. His passion for cars led him to his first job in the parking industry as a valet. A quick study, he moved up the ladder and was promoted to managing multiple properties. He soon recognized the need for ethical leadership and the vast opportunity open to businesses designed to go the extra mile . This led to his next business venture as the owner of his own Parking business with a focus on providing property owners exceptional value and integrity.
Singh now oversees 200+ RPS employees and clients in multiple territories. His experiences as a young entrepreneur and parking attendant have shaped his current business practices. He cares deeply about his team and truly believes in doing the right thing.
He lives by the quote by Jocko Willink, “There are no bad teams, only bad leaders.” He puts this into practice at RPS by using decentralized command, giving his managers the chance to learn and grow.
Singh currently serves as the youngest member of The National Valet Council for the National Parking Association and spends his free time exploring nature or serving his community shelters.
Jonathan Lee
The period of growth that followed Jonathan Lee’s hiring in 2017 marked a defining chapter in Refined Parking Solutions’ trajectory. His early impact helped solidify the RPS brand across Atlanta and set the foundation for national expansion. Today, as Chief Operating Officer, Jonathan oversees operations across five states, leading a workforce of over 200 team members and managing more than 100 client partnerships spanning a wide range of property types — from high-profile entertainment venues to mixed-use developments and luxury hospitality portfolios.
Jonathan is at the heart of the company’s daily execution, responsible for ensuring operational excellence across every market. He leads with a people-first approach, developing systems, empowering regional leaders, and building strong relationships that fuel long-term success. While his role has grown to encompass large-scale operational oversight, Jonathan remains hands-on — routinely visiting client sites, leading major activations, and staying personally involved during the critical early stages of each new account. This balance of strategic leadership and on-the-ground presence has earned the trust of clients, partners, and staff alike. Before joining RPS, Jonathan attended the University of West Georgia on a baseball scholarship. His years as a student-athlete instilled a strong work ethic, competitive spirit, and solution-oriented mindset — qualities that continue to shape his leadership style today. Outside of his professional role, Jonathan and his wife are deeply involved in both the company and their local church, where they serve through ministry and leadership. As parents of three children, they are passionate about family integration and believe in building a life where business, faith, and family all walk in alignment. Jonathan leads with a deep commitment to doing all things through Christ — striving to reflect excellence, humility, and integrity in everything he does.
Lee Whittemore
With over 20 years in the parking industry, I bring a variety of experiences to the group. My unique plight in the industry began in operations and includes technical deployments and business management and operations. During my parking operation’s years, I was focused in Charlotte and surrounding NC cities. However, during my experience on the technical side, I handled implementations and client relationships for all of US. I enjoy learning what client’s needs and goals are and helping them define a path to achieve those goals.
In my personal life, I adore being a father to my 7 year old daughter! With (2) schools, martial arts and soccer, she has a very busy schedule and I am blessed to be there along for the ride. This past soccer season, I began coaching her soccer team and I have never found anything more fulfilling! She and I also enjoy hiking together and I love to bicycle whenever I have the time!
What does joining Refined Parking mean to me…. A very exciting opportunity! One in which I get to join a strong and focused team that prides itself on Client Service. One in which I get to apply my skills for maximum team benefit. I am eager to get started and look forward to hitting the ground running! “
Michael Torres
Michael Torres is the director of operations at Refined Parking Solutions. Michael brings extensive experience in management, customer service, and organization. He is a strong leader and is bringing in a new level of quality to our services. With years of working in law, Michael derives his experience from managing multiple attorney’s, working with multiple government establishments, and staying organized with hundreds of clients.
Michael has a big background in health and fitness. His enthusiasm for fitness has established his passion, drive, discipline, and work ethic that has transferred into other parts of his life. Michael loves helping people and encouraging them to achieve these core values. Michael also enjoys quality time spent with his wife and son.
Sean Johnson
Since joining Refined Parking Solutions (RPS), Sean Johnson has been instrumental in driving operational excellence and strengthening team culture across the organization. As Director of Operations, Sean oversees daily operations company-wide between Refined Parking Solutions and SafeParc, ensuring every client partnership is executed with precision, professionalism, and a people-first approach. Known for his passion, authenticity, and attention to detail, Sean has quickly become a trusted leader within the company—one who leads by example and takes pride in building strong teams that deliver exceptional results. His team has grown deeply loyal to him for good reason, recognizing his consistent commitment to their growth, success, and the company’s shared vision.
In his role, Sean is responsible for ensuring that all operational functions across markets run seamlessly. He plays a key part in launching and stabilizing new projects—working closely with Chief Operating Officer Jonathan Lee and Vice President of Implementation Lee Whittemore to align field operations, technology integrations, and client expectations. His focus on efficiency, consistency, and collaboration allows each new partnership to start strong and sustain long-term success.
Sean takes pride in developing systems and structures that allow teams to perform at their highest level while maintaining the company’s commitment to service excellence. His leadership reflects a deep understanding of both the operational and human elements of the business—balancing strategic oversight with an active presence in the field. His hands-on approach and unwavering commitment to execution make him an essential part of the company’s continued growth and success.
Elizabeth Heier
With a degree in Design, professional training in Digital Rendering, graphics, a heavy background in the Visual Arts, Elizabeth leads the Design Division of Refined Parking Solutions. She generates designs that range anywhere from Marketing Graphics to custom 3D Parking Renderings. Many of these designs are created to bring value to our client community through thoughtful execution. By applying the aesthetics and values of our client’s brand to each custom design, Refined can make the most impactful statement that sets the initial tone upon contact.
Alongside these things, Elizabeth is highly dedicated to cultivating and honing new design skills and is consistently growing her portfolio to strengthen the core of Refined Parking’s Design Network and better serve our professional community. Outside of Design, Elizabeth was married in 2020 and is a parent to one sweet little girl. She and her family are deeply rooted in their church, where her passions lie in worship and discipleship. These passions aren’t just confined to the church walls but extend out into her community and workplace, where Elizabeth finds joy in establishing deep relationships.